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Ninoy Aquino International Airport maintained a strong on-time performance record, with most flights departing and arriving within 15 minutes of their scheduled times, meeting international standards
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In the first 18 days of October, the airport recorded an on-time performance average of 82.38% from the 13,519 flights that operated during the period
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From October 1 to 18, NAIA served 2.076 million passengers, with daily passenger counts ranging from 109,000 to 123,000
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Manila International Airport Authority officer-in-charge Bryan Andersen Co remains positive the rising trend in OTP will be sustained during the peak season
Ninoy Aquino International Airport’s (NAIA) on-time performance (OTP) record met international standards in October, with most flights departing and arriving within 15 minutes of their scheduled times.
In the first 18 days of October, NAIA recorded an OTP average of 82.38% from the 13,519 flights that operated during the period, Manila International Airport Authority (MIAA) said in a statement.
The achievement represents an improvement from September, when the average OTP stood at 80%.
From October 1 to 18, NAIA served 2.076 million passengers, with daily passenger counts ranging from 109,000 to 123,000.
MIAA officer-in-charge Bryan Andersen Co remains positive the rising trend in OTP will be sustained during the peak season, backed by the 84.76% average OTP recorded during the Holy Week last April.
During Holy Week, NAIA handled 7,408 flights or an average of 741 flights daily, and a total of 1.179 million passengers traveling through the country’s main gateway over a 10-day period.
Co credited the improvement to the commitment of airline and industry partners and outlined the goal to “minimize crowding in passenger and aircraft movement areas through the timely dispatch of flights.”
He emphasized the improvement as a growing norm at NAIA, thanks to successful partnerships with airlines and government agencies. Passengers are beginning to notice a positive shift in NAIA operations.
Co said airlines have also developed contingency plans to avoid compromising passenger comfort. Cebu Pacific, with the most local destinations, has increased its spare aircraft number to mitigate effects of any flight disruptions due to unforeseen incidents. They have also teamed up with Terminal 3 food stalls to cater to their passengers during any flight delays or disruptions.
Philippine Airlines has introduced a paid lounge in Terminal 2, offering an additional comfort option for passengers.
Air Asia, meanwhile, plans to establish multiple customer help desks in Terminal 2 and promote self check-in through kiosks or the Airasia Superapp.
