- The Bureau of Customs is encouraging stakeholders to utilize its Electronic Payment Portal System, a facility that allows stakeholders to settle obligations using credit/debit cards or digital wallets
- ePay can be used for duties and taxes manually processed under the informal entry procedure and miscellaneous fees
- ePay is also integrated with Land Bank of the Philippines’ Link.BizPortal, serving as a centralized payment gateway that enables electronic settlement through authorized payment channels
The Bureau of Customs (BOC) is encouraging stakeholders to utilize its new Electronic Payment Portal System (ePay), a secure digital payment facility that allows stakeholders to settle obligations using credit/debit cards or digital wallets.
BOC recently rolled out ePay, which serves as an alternative mode of payment for duties and taxes manually processed under the informal entry procedure and miscellaneous fees, addressing a critical segment of transactions not yet covered by automated customs systems, BOC said in a statement.
It excludes, however, payment for all consumption entries filed using BOC’s Electronic-to-Mobile System, including additional assessments brought by post entry modification.
ePay is also integrated with Land Bank of the Philippines’ Link.BizPortal, serving as a centralized payment gateway that enables electronic settlement through authorized payment channels. This integration reduces reliance on physical payment processes, limits face-to-face transactions, and supports inter-agency system interoperability, BOC noted.
The system was put on pilot run starting December 10 in ports nationwide.
READ: BOC’s ePay ready for use by Dec 10 in all ports
The implementation of ePay is pursuant to Customs Memorandum Order No. 06-2024, which covers the collection of duties and taxes on goods covered by goods declaration manually processed under the informal entry procedure and the miscellaneous fees payable to BOC using ePay.
BOC said the implementation of ePay is part of its continued efforts to advance targeted digital reforms aimed at improving operational efficiency while ensuring the integrity of customs processes.
“By digitalizing the payment process for these transactions, the BOC strengthens revenue monitoring, improves audit trails, and minimizes manual intervention, thereby promoting transparency, accuracy, and accountability in customs collections,” the bureau stated.
BOC said comprehensive user guidelines and step-by-step instructional materials are available on its website to facilitate adoption and ensure proper system use.
“This initiative reflects our commitment to make customs services simpler and more convenient for our stakeholders,” Customs commissioner Ariel Nepomuceno said.
“By expanding digital payment options through the ePay System, we are reducing unnecessary delays, limiting manual processes, and ensuring that every transaction is handled with greater transparency and accountability. This is about making the system work better for the public while safeguarding government revenue,” he added.
