Navigating Logistics Uncertainty by Being Better Prepared for Disruptions

Following nearly two years of disruption, expecting normalcy to be restored in…

Cutting Costs Won’t Help Power Your Business or Improve Customer Satisfaction

The fundamental aim of businesses is to help solve their customers’ challenges…

Is It Time for a Vaccine Mandate?

My first question was: “Is it time to impose a vaccine mandate…

Can the Consignee Be Held Liable for Demurrage Charges?

No. And this is the story. In early April 1980, LS Cigar…

How Real-Time Visibility Translates to Customer’s Trust in Your Logistics Business

The “Out for delivery” notification on our phones gives us a feeling…

Supply Chain Lessons from Squid Game

If you haven’t seen Squid Game yet, fair warning—this column contains spoilers.…

Top Mistakes to Avoid as a New Freight Forwarder

New businesses always begin with vigor and enthusiasm. They are eager to…

Q&A: The 2020 Interim Rules on Remote Notarization of Paper Documents

The Supreme Court, acting on the recommendation of the Subcommittee on the…

Customer-Obsessed

The key question of our SCMAP Supply Chain Conference this year—dubbed SCC21…

Too Slow

As of this writing, the Department of Health reported that it has…