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Opinion

783 posts

Opinion pieces about the shipping and logistics industries

“Eventful” Is An Understatement

  Since it’s not always that this column is published on Christmas…
  • December 26, 2017
  • 4 minute read

Ways to Improve Customer Experience In Your Freight Business

In your line of business, customers demand the fastest possible delivery at…
  • December 26, 2017
  • 2 minute read

Almost cashless in Hong Kong

In 1997, after years of planning and coordination between various public transport…
  • December 10, 2017
  • 4 minute read

Using Technology to Enhance Customer Service

Customer satisfaction is at the core of business well-being and growth. Using…
  • December 10, 2017
  • 3 minute read

Preparing for Customs Audit, Ensuring Trade Compliance

Our previous article discussed the expanded powers of the Bureau of Customs…
  • December 4, 2017
  • 4 minute read

The Infrastructure We Truly Need

  HONG KONG—It’s been a year since I renewed my driver’s license,…
  • November 27, 2017
  • 3 minute read

Integrated vs Integration: Choosing the Right Logistics Management System

Freight and logistics service providers need to improve their freight management, transport,…
  • November 27, 2017
  • 2 minute read

Turn Your Freight Services Into a World-Class Offering

As a freight forwarder, offering to merely move goods from origin to…
  • November 13, 2017
  • 2 minute read

Integration Non-Stop

  Today marks the beginning of the 31st ASEAN Leaders’ Summit, marking…
  • November 13, 2017
  • 3 minute read

Warning: Here Comes An Empowered Customs Audit Group

Malacañang has recently issued Executive Order (EO) No. 46 (dated October 20,…
  • November 2, 2017
  • 4 minute read