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DHL Express has relocated its Cebu gateway to a bigger facility in response to rising shipment demand from the Visayas and Mindanao
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The move is part of DHL Express’ commitment to providing high-quality service by enhancing its infrastructure
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Located at Mactan Cebu International Airport, Lapu-Lapu City, the new 3,875-square meter facility aims to improve sorting activities and streamline shipment handling in line with global standards
DHL Express has relocated its Cebu gateway to a bigger facility in response to rising shipment demand from the Visayas and Mindanao.
The move is also part of DHL Express’ commitment to providing high-quality service by enhancing its infrastructure, the international express service provider said in a statement.
“Our new Cebu Gateway facility is a testament to our unwavering commitment to providing the best service to our customers, especially in the VisMin region. This investment reaffirms our commitment to expanding our reach to support businesses and their operations, thereby contributing to the country’s economic growth,” said Nigel Lockett, country manager of DHL Express Philippines.
Located at Mactan Cebu International Airport, Lapu-Lapu City, the new 3,875-square meter facility aims to improve sorting activities and streamline shipment handling in line with global standards. The highly automated facility can manage both import and export sorting for gateway and service center operations, boasting an inbound sort capacity of 825 pieces per hour and an outbound capacity of 320 pieces per hour.
It also features 100% direct loading positions and cutting-edge security hardware that integrates shipment imaging with operational checkpoint scanning to ensure a comprehensive screening of all incoming and outgoing shipments. In line with DHL’s commitment to low-carbon emissions operations, the facility incorporates energy-efficient LED lighting, an inverter air conditioning system, and high-volume low-speed fans. It is also designed with more natural ventilation and skylights to further reduce energy consumption.
“The strategic location of our new Cebu Gateway provides unmatched access to both airside and landside areas, enabling more streamlined and efficient transport of shipments from aircraft to the Gateway,” said Thilaga Vathy Rajoo, vice president for operations of DHL Express Philippines.
“This will significantly enhance our sorting processes at the service centers and is expected to result in earlier courier departure times for deliveries and potentially later pickup times,” Rajoo added.
With daily inbound and outbound DHL flights serving Cebu, the new facility also enables DHL to handle higher shipment volumes while maintaining same-day flight schedules and fast transit commitments.
DHL Express said this provides a competitive edge and will create a lasting positive impact on its customer service quality.
According to the DHL Trade Atlas 2025 published by DHL and the New York University Stern School of Business, the Philippines is forecasted to be ranked among the top 30 economies for both speed and scale of trade growth from 2024 to 2029.
By expanding its facilities in the country, DHL Express said it is not only supporting the local economy but also strengthening the Philippines’ overall trade infrastructure to capitalize on this anticipated growth.
DHL Express said the investment in a crucial hub like Cebu demonstrates its commitment to empowering the Philippines’ potential as a major player in the global market.
