-
FedEx held a series of country‑level webinars across nine Asia Pacific markets to help businesses manage the impact of the recent suspension of the United States’ duty-free de minimis exemption and new customs requirements
-
More than 3,800 customers from multinational companies and small- and medium‑sized enterprises participated
-
Participants’ feedback showed over 40% of businesses in the region plan to shift focus toward Intra-Asia and in the next 12 months
-
A quarter of them still consider the US as their primary market
-
Among the main concerns raised were cost control and duty visibility, and regulatory volatility
-
FedEx said it is expanding service options and platforms to help strengthen commercial customers’ cross-border operations
Federal Express Corporation (FedEx) held a series of country‑level webinars across nine Asia Pacific markets to help businesses manage the impact of the recent suspension of the United States’ duty-free de minimis exemption and new customs requirements.
“These sessions provided practical guidance on maintaining operational efficiencies, customs clearance, avoiding unexpected costs, and enhanced shipping automation — equipping businesses with tools and guidance to navigate today’s complex trade environment,” FedEx said in a press release.
More than 3,800 customers from multinational companies and small- and medium‑sized enterprises participated in the online sessions.
Based on its post-webinar feedback, FedEx said over 40% of businesses in the region plan to shift focus toward Intra-Asia (22%) and Europe (21%) in the next 12 months.
A quarter of them still consider the US as their primary market.
Among the main concerns raised were cost control and duty visibility, with 25% of the businesses seeking clear pre-shipment duties and taxes, and Delivered Duty Paid disbursement fees.
They also cited the overall volatility of the regulatory environment with continuing changes in tariffs and other trade policies.
The feedback was gathered from the September webinar participants from Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam.
“As a trusted trade practitioner, we are working closely with our customers to ensure they maintain efficient access to vital markets,” said Salil Chari, FedEx Asia Pacific senior vice president for Marketing and Customer Experience.
“By combining deep regulatory expertise, innovative digital tools, and the strength of our global network, we help Asia Pacific businesses improve cost and duty transparency, reduce clearance friction, and unlock new growth opportunities across the region and Europe with confidence,” she said.
To provide sustained and up-to-date guidance to customers, FedEx said it is expanding service options and platforms to strengthen their cross-border operations.
The global delivery and logistics firm noted that it is one of the largest entry-filers in the US and provides round‑the‑clock support to keep shipments moving seamlessly across more than 220 countries and territories.
For US-bound goods requiring close attention, the FedEx U.S. Tariff Hub offers updated guidance on tariffs, customs policies, and required documentation, along with impact summaries, product and service fact sheets, and tutorials that help businesses stay prepared and compliant.
FedEx said it is also continuously investing in digital trade solutions that help customers ship more cost-efficiently, seamlessly, and confidently.
Beyond the US, FedEx is boosting connectivity across critical intra-Asia and Asia–Europe trade corridors to support Asia Pacific businesses eyeing to diversify or expand into other markets.
FedEx has also launched the Go-To Europe Hub across five Asia Pacific markets – Australia, Malaysia, New Zealand, the Philippines, and Singapore, which serves as an information portal on European markets.
For intra-regional trade, FedEx recently launched new flight routes connecting South Korea Vietnam China and Taiwan.
READ: FedEx Import Tool launched in PH
