-
The Department of Trade and Industry-Fair Trade Enforcement Bureau has launched a website that allows access to various services
-
The website allows users to, among others, apply for a Certificate of Authority to Import and accreditation
-
Various FTEB rules are on the site
-
Consumer complaints may also be filed
The Department of Trade and Industry-Fair Trade Enforcement Bureau (DTI-FTEB) has launched a website that allows access to various services.
FTEB said its website (https://fairtrade.dti.gov.ph/) is part of efforts to streamline processes and will support the unit’s primary mandates of business regulation, including monitoring and enforcement as well as complaints handling.
DTI said the website allows users to:
- Search for approved sales promotions and apply for sales promotion permits through the Integrated Registration Information System (iRegIS);
- Apply for a Certificate of Authority to Import and accreditation also through the iRegIS;
- File a consumer complaint which will be directly sent to consumercare@dti.gov.ph;
- Identify requirements and governing policies of FTEB’s frontline services;
- Get updates on monitoring and enforcement activities; check the prices of BNPCs through the e-Presyo; and report observed unusual business practices;
- Know guidelines and requirements of special concerns like Safety Seal Certification and Minimum Public Health Standards Compliance; and
- Connect with FTEB through the Inquiries and Complaints Hotlines.
“The DTI’s quest for digitalization is not only to ease queues and reduce processing time but also to make our process more transparent thereby eliminating fixers and pathways for other illicit transactions,” Trade Consumer Protection Group undersecretary Atty. Ruth B. Castelo said.
FTEB officer-in-charge director Atty. Marimel D. Porciuncula said the rest of the bureau’s frontline services will strive for full automation for a speedier and more efficient end-to-end processing.
The website is in keeping with the Ease of Doing Business and Government Service Act of 2018, which streamlines frontline procedures to reduce the processing time of government permits and licenses.
In 2020, FTEB began digital migration of its frontline services such as securing business certificates, accreditation, and permits through iRegis, a portal that facilitates processing of FTEB frontline services.
Last year FTEB, also via iRegis, launched the online issuance of Certificate of Accreditation for seafreight forwarders.
DTI said it also aims to cascade its digital platforms to regional and provincial offices.
RELATED STORY: FTEB launches online processing of import permit applications
