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International Container Terminal Services, Inc has launched an app that grants users access to the port operator’s digital services
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These services include real-time access to critical logistics data across the port operator’s global operations
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Through the app, port stakeholders can monitor trucks, containers and vessels, as well as view payment estimates in advance from corresponding ICTSI terminals
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ICTSI said its latest innovation is the fruit of a multi-year investment in an advanced underlying global digital platform that consolidates data and services across the group
International Container Terminal Services, Inc. (ICTSI) has launched ICTSI App, a tool that makes available to port users its latest digital services, including real-time access to critical logistics data across the port operator’s global operations.
Port users and stakeholders using the app can monitor trucks, containers and vessels, as well as view payment estimates from corresponding ICTSI terminals in advance. These services enable port users to optimize their shipping experience through ICTSI and reduce costs, the port operator said.
“As the largest independent port operator across six continents, ICTSI is leveraging digital platforms to bring new levels of interactivity and supply chain visibility to our stakeholders,” ICTSI Group chief information officer Brian Hibbert said in a statement.
“From shipper to vessel and vessel to consignee, ICTSI looks to provide the most transparent and most visible logistics process while maintaining our shipping line neutrality.”
ICTSI noted that demand for efficient cargo logistics is now greater than ever, but with up to 20 different participants in a single container shipment, getting access to reliable, real-time information has become a significant challenge.
Late, conflicting and confusing data create problems across the supply chain that often result in poor logistics planning and increased costs, the company added.
Using the app’s Watchlist feature, users can monitor containers, trucks and vessels and receive updates via email or SMS on every development on the container, truck or vessel being monitored.
The app also enables users to leverage native device-sharing capabilities to send information directly to the users’ customers. Users can access payment estimates for their transactions and make online payments across a growing number of ICTSI terminals using the app.
“We are focused on our customers’ success and building a strong foundation for these services that not only allow us to deliver these services now but also enable us to respond to our customers and deliver more services quickly in the future,” Hibbert said.
ICTSI said its newest innovation is the result of a multi-year investment in an advanced underlying global digital platform that consolidates data and services across the ICTSI Group. It enables the company to deliver an advanced omni-channel experience to port users.
Leveraging a unique and global platform approach, ICTSI said it is fast-tracking the roll-out of these services across every ICTSI terminal following the initial launch in the Philippines, where it is headquartered.
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The ICTSI App is available for iOS and Android devices and may also be accessed via web. User registration is required to use advanced app features and for the company to be able to create a personalized, digital experience.
