-
Tollways operator NLEX Corporation is investing nearly P1.4 billion to ensure seamless toll transactions and boost customer experience across its expressway network
-
These developments will include the installation of automatic license plate recognition cameras on all 315 toll lanes
-
Another program is conversion of the remaining 127 RFID antennas to high-frequency antennas capable of reading RFID stickers more efficiently
Tollways operator NLEX Corporation is investing nearly P1.4 billion to ensure seamless toll transactions and boost customer experience across its expressway network.
These developments will include the installation of automatic license plate recognition (ALPR) cameras on all 315 toll lanes. To date, 77 lanes have ALPR technology to capture license plate data from vehicles at barrierless plazas and track vehicles passing without radio frequency identification (RFID) tags or with insufficient balance on their RFID accounts.
“Over the years, NLEX Corporation has shown its commitment to providing world-class service. By benchmarking its technologies against those used in other countries, we aim to provide greater accessibility and convenience to all motorists at NLEX [North Luzon Expressway], SCTEX [Subic-Clark-Tarlac Expressway], and NLEX Connector,” NLEX Corp. office-in-charge and chief finance officer Maria Theresa Wells said in a statement.
Another program is the conversion of the remaining 127 RFID antennas to high-frequency antennas capable of reading RFID stickers more efficiently. These antennas will increase the read range for RFID stickers and detect up to three vehicles in advance to promptly process toll lane transactions.
NLEX Corp. said these upgrades aim to meet the critical requirements to enhance overall customer satisfaction, which includes achieving a 98% RFID readability rate, ensuring vehicle detection at toll lanes within one second for all classes, and providing accurate vehicle classification.
The use of RFID stickers for cashless transaction on all Luzon expressways was ordered by the Department of Transportation and the Toll Regulatory Board as part of their toll collection interoperability project launched in 2017.
NLEX Corp. also invested in additional speed cameras to strengthen traffic law enforcement and complement toll system enhancements, helping mitigate the dangers of speeding for the safety of motorists. Other upgrades include the replacement of toll lane computers and the installation of the plaza computer system and video enhancement system servers in NLEX and SCTEX.
READ: Cashless tollway transactions to be re-implemented on March 15
