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Federal Express Corp. launched the APAC Trade Facilitation Center’s newest facility in Clark, strengthening its capacity to provide customs clearance support worldwide
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The shared services center operates 24/7, providing both voice and non-voice customs clearance services for customers across APAC, the United States, Canada, and Europe
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The new facility has a team of more than 800 employees
Federal Express Corp. (FedEx) launched the APAC Trade Facilitation Center’s newest facility in Clark, strengthening its capacity to provide customs clearance support worldwide.
“The shared services center provides both voice and non-voice customs clearance services for customers across APAC, the United States, Canada, and Europe, operating 24/7 to ensure seamless trade facilitation and customer support,” FedEx said in an announcement posted on its social media pages.
The new facility has a team of more than 800 employees, trained and skilled to deliver support services to FedEx clients.
READ: FedEx beefs up Asia Pacific customer support amid tariff, trade shifts
In October 2021, FedEx launched its gateway facility in Clark, boosting support for businesses and e-commerce growth with modern logistics technology in a 17,000-square-meter space. It handles freight as well as a cold storage facility.
In May this year, the company broke ground on the expansion of the Clark gateway facility, marking a major milestone in reinforcing the Philippines’ position as a key trans-shipment hub within the FedEx APAC network.
Once complete, the modernized facility will cover more than 78,000 square meters, featuring upgraded handling systems and operational capabilities to improve shipment reliability and service flexibility. The expansion will boost FedEx’s capacity to support express, e-commerce, and freight shipments, while strengthening network resilience amid rising cross-border trade across the region.
READ: Clark airport operator allots 30 hectares for Cargo City
